Something is wrong

Pick whichever sounds most like what you are seeing.

Nothing is showing up

• My dashboard shows zero
• My older activity is missing
• The energy ring stays at zero

It worked, then stopped

• My steps stopped updating
• It only updates when I open the app

The app is showing me a message

• It says health access is required
• It says I need to install Health Connect
• It says I need to update Health Connect
• It says my device is not supported

Challenges

• Something is wrong with a challenge

---

Not sure your phone can run this at all? Use the compatibility checker.

Still stuck after trying the above? Tell us what is happening.